|
Changing hosting companies
can be a serious pain in the _ _ _, but we here to help you make
the transition as smooth as possible. This process can be a very
easy process if done in the proper steps. We will help you transfer
your website files over to us for free or you can do it yourself
by following the instructions below.
If you would like for
our site transfer team to move your website files, databases,
emails, etc. to your new Certified Hosting account, please open
a tech support ticket and provide us with the information
below.
Please include the following:
1) Previous Host Server IP
2) cPanel Username (if applicable)
3) cPanel Password (if applicable)
If you do not nave cpanel at your previous host, it is OK, we
can still attempt move your files.
Please provide the following:
1) FTP Host Name
2) FTP Username
3) FTP Password
4) PHPMyAdmin Info (if you have databases that need to be moved)
- The first step to making your move to Certified
Hosting is to make sure that you DO NOT cancel
your account with your old hosting provider. To achieve zero
downtime you must have your account active at both your old
hosting company and with us at the same time. We advise that
after your move is fully complete, you can then properly cancel
your old hosting account.
- Currently you should have two active hosting
accounts accounts. One with us and one with your previous
host. At this time you have access to your new account with
us. You now upload all of your website files via FTP. Also,
make sure to also restore any MySql databases through cpanel
or phpmyadmin. If all of this sounds way to complicated
already, don't worry! As mentioned above, we are happy to
facilitate your website transfer for FREE.
- After you have all your files on both hosting
accounts you can view your website live on our network by
going to your IP address or temp address provided in your
welcome letter. If everything looks good, the same on both
hosting accounts, you are now ready to update your name servers.
- In order to update your name servers you
will need to visit your domain registrar company. This is
the place where you originally purchased your domain name.
In the admin area of your registrar, there is a location where
you can update your name servers to the following:
DNS1.ICERTIFIED.NET
DNS2.ICERTIFIED.NET
We have some great tutorials exactly how to do this. UPDATE
NAME SERVER TUTORIALS
- Once you have made the name servers
changes, please allow 12 to 48 for your website resolve to
our network. This period of waiting time is referred to as
a propagation period. This means that your DNS is resolving
world wide, and your site will be bouncing from the old host
to the new host depending on the end user's location. After
the time period is up your site will only be seen at Certified
Hosting. Some people like to make a small change to their
home/index page so that you can easily tell which network
you are viewing the website from. Once you are certain the
propagation period has ended, you can now contact your host
and cancel your old hosting account.
If you have any questions about this process or you decided
you would like for us to do the transfer for you, please contact
our tech support department and we'll be more than happy to
assist you.
Thank you for making the CERTIFIED
MOVE!
Certified
Hosting, as a courtesy, will transfer your web site files
from your previous host to your new Certified Hosting account.
We will make every effort to help you move your site
files and get your websites functional on your new hosting
account. Please understand that this service provided as a
courtesy. Certified Hosting makes no guarantees regarding
any aspect or portions involved with web site files transfers,
or time required to complete an account transfer. Hosting
companies have all different types of platforms that save
data in an incompatible or proprietary format, which could
make it very difficult if not impossible to migrate some or
all account data. Certified Hosting will try our absolute
best to help you with this transfer, but in some cases we
may be unable to assist you in a transfer of data from an
old host.
|