| Offering
Detail |
Standard
Maintenance |
Maintenance
Plus |
| Hours
Per Month |
1 Hour Per Month |
6 Hours Per Month |
| Phone
Consultation |
Yes, but consumes
maintenance time
|
Yes, but consumes
maintenance time
|
| RSS Feeds |
$100.00 |
Install RSS feed
capabilities. |
| Priority
Response Service |
Standard Wait
Times (<= 1 Bus Day) |
Head of the Queue
Priority (<= 4 Hours) |
| Text
Editing |
Yes |
Yes |
| Broken
Link Repair |
Yes |
Yes |
| Image
Editing |
No |
Yes |
| Database
Diagnostic & Repair |
No |
Yes, capped at
2 hours |
| New Web
Page Install |
Yes |
Yes |
| Script
Install / Dev / Fix |
No |
Yes, capped at
2 hours |
| Navigation
Changes |
No |
Yes, capped at
2 hours |
| Maintain
Online Store |
No |
Yes |
| Product
Change |
Yes (Customer-provided
images) |
Yes (Customer-provided
images) |
| Form
Dev / Install / Fix |
Fix only |
Yes (within available
maintenance time) |
| Structural
Changes |
Quote Only |
Quote Only |
| osCommerce
Troubleshooting |
No |
Yes |
| Training |
Yes |
Yes |
| Cost |
$25.00 / Month |
$99.00 / Month |
