24 May


By Matt Collins, General Counsel

The European Union has instituted a new law that affects companies with that collect personal information from Europe visitors. This new law is called the General Data Protection Regulation or “GDPR”. The purpose of this article is to introduce you to the GDPR, explain Certified Hosting’s new policy and highlight what you should know for your own business.


The GDPR applies to any company that collects personal information from an EU citizen and thus this law applies to companies throughout the world…and may apply to you as well. The GDPR takes effect on May 25, 2018 and that is the date that the Certified Hosting policy also takes effect.

The goal of the GDPR is to give European citizens control of their personal data. The definition of personal data is set out in the Certified Hosting Data Protection Policy in Section 3. In short, personal data is any information relating to a person who can be identified directly or indirectly, by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person. This is a pretty broad definition and thus much of the information that is collected may be classified as personal data.

The GDPR provides three basic privacy rights and we respect these rights through our Data Protection Policy. These rights are:

  • The right to request to view personal data that has been collected.
  • The right to correct personal data that we have collected and that has errors or is incorrect.
  • The right to request that personal information collected be deleted.

The fines and penalties for failing to provide these rights or to follow the GDPR can be huge, up to four percent of global revenue, so this law is not to be taken lightly.


The Certified Hosting Data Protection Policy (“Policy”) may be found at www.CertifiedHosting.com/GDPR. Certified Hosting has always complied with the EU data protection laws and was a participant in the Safe Harbor Certification Program that was operated by the US Department of Commerce in cooperation with the predecessor law to the GDPR. Certified Hosting is also compliant with the new GDPR and thus the new Policy is designed to inform visitors, customers and others about the collection, processing and storage of personal data that is provided to Certified Hosting.

The personal data that Certified Hosting collects comes from a variety of possible sources such as visitors, potential customers, job seekers, vendors and many others. The Policy outlines how we collect, process and store personal data and other information that we collect from these various possible sources. There are four types of situations where we collect persona data from visitors, including:

  1. Visitors: We collect minimal data from visitors to our site. This data is mostly in the form of analytical data and website usage and is set out in Section 4 of the policy.
  2. Contact: We collect more personal data from people who initiate contact with us through the website, email or any other method of communication. The kind of information that we collect on these types of requests is outlined in Section 5 of the policy.
  3. Potential and actual customers: We collect more personal data when you apply for and become a customer of Certified Hosting. This information required is much more extensive as we need a variety of information to properly provide our services to you and your organization. This kind of information is set out in Section 6 of the policy.
  4. Job seekers: We collect different personal information for those who contact Certified Hosting to seek employment. This type of situation is set out in Section 7 of the policy.

To manage the data protection process, I have appointed as the new Data Protection Officer. While not every organization needs to appoint a Data Protection Officer, Certified Hosting has made the decision to go in this direction to implement the best possible system to protect personal data, respond to inquiries and to assist customers with issues that may arise under the GDPR. Under the GDPR, the Data Protection Officer is responsible for managing the internal data management activities, assisting with data protection assessments, work with our technical staff and responding to inquiries from individuals seeking to review, edit or delete their personal information. The GDPR also sets out several other responsibilities of the Data Protection Officer and I will be responsible for those tasks as well. You may contact the Certified Hosting Data Protection Officer at DPO@certifiedhosting.com.


The best solution is always to seek legal advice to review your situation, your policies and practices to make sure that you are compliant with the GDPR. For you and your business, it is important to note that you are responsible for the data you collect, process and store. Any personal data that you collect belonging to an EU citizens is specifically subject to the GDPR and thus you should be careful to follow the law.

If you regularly collect detailed personal data from EU citizens, then you should carefully review your policies and practices to make sure you are compliant with the GDPR. You should consider contacting legal counsel to review your practices and policies to make sure that you are compliant with the GDPR.

If you are an individual or company based in the EU, then you should absolutely contact your attorney to review your practices. Don’t hesitate and hope for the best.

Certified Hosting as your webhost and service provider, licenses the equipment to you for your use; you are, however, the data collector and processor. Because the GDPR may well apply to your organization and the data you collect, process and store, you should make sure that you are complaint to protect you from claims brought in the EU.

While I cannot provide you with specific legal advice for your business or practices, I can answer general questions regarding my understanding of the GDPR and how Certified Hosting has implemented the requirements. Please feel free to contact me at DPO@certifiedhosting.com.

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16 May

High Quality Web Hosting Checklist

As not told by #CertifiedHosting! That’s right. It’s OK to take a step back and take someone else’s advice for how to determine a high quality web host. The article, initially published in Android Guys discusses more:

Round the clock support: Web hosting is a matter of uptime and downtime. So, it is not unusual if at any point of time, the bandwidth betrays you. However, under such circumstances, the web host must rise up to the situation and assist you in resolving the issue at the earliest.

Click Here to Read the Article.

#information #webhosting

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27 Mar

Tips on What To Look for When Choosing Web Hosting

Do You Know What To Look for When Choosing Web Hosting?

A recent article in +CNET discussed some of the general areas you should think about when choosing a web host. They focus on the ” the 3 S’s.”

Hosting services are available in a wide range of prices ranging from a few dollars a month to thousands of dollars. If you’re a small business getting started, you can probably do quite well with a cloud / shared server, virtual private server, or managed dedicated hosting ranging from $10 to $100.”

Check out their article here (http://gplnk.us/2mrKrVR).

It’s easy for us to remind you that #CertifiedHosting has the best unlimited web hosting plans, no matter what kind of website you’re currently running, or plan to make. Shop our Shared Web Hosting Plans


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07 Mar

Distribution Tips for Your Best Website Content

If you have a #website, then you should also have a vested interest in website content creation and marketing. Traffic levels are everything for the health of a website and the quality and distribution of content is critical for the online business model. With the increase of consumer expectations for custom content and engagement, small business owners and website owners need to evolve with the changing landscape.

Forbes has put together a list of the key content marketing trends that they predict will be big in 2017 to help small business owners leverage the.

Here are a few of our top picks of the trends:

  • More live streaming & video
  • Seamlessly-integrated Native advertising in response to Ad blockers and customer attitudes
  • Continue to share content the way you have been doing: email, video, downloadable reports & case studies, blog posts

    Click the link to read the full Forbes article here: http://gplus.ly/2i6quxX

    And, with all this precious website content, make sure your pages and posts are accessible at all times with unlimited website hosting and 99.99% Uptime Guarantee from Certified Hosting. Click here to view our website hosting packages.

    #websitehosting #webhosting #contentmarketing #marketing #digitalmarketing

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13 Feb

Take Your Small Business Website to the Next Level – 10 Tips


“10 Ways To Take Your Small Business Website To The Next Level” (http://gplus.ly/2kfV0pi)

All small #businesses need to have a stand out website. This is essential and if you do not have a great website then you are missing out on potential business. An article on Small Business Trends talks all about why a good website is so important.

When customers or potential customers visit your website, they aren’t likely to stick around very long if your site is full of errors. There are some common ones that can really hurt your business online.

When building a website for your small business, it’s important to have a great design. But not all businesses get it right at first. Plenty of businesses have made critical web design mistakes that can ultimately hurt the bottom line.

#business #tips #webhosting #websitedesign

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25 Feb

Search Engine Rankings Down? Here’s How to Avoid Google Panda Penalties

Search engines constantly evolve to improve the experience of their users. The Google Panda is an algorithm which allows Google to rank websites by the quality of content they provide to the web. It is no secret that search engines rank websites that offer high value content higher and constantly lower the pagerank of websites that do not add value to the web. As a website owner you probably know that Google and other search engines penalize websites for not adhering to best practice policies. Today we take a look at the best practices to recognize and avoid the Google Panda Penalties.

Readers First
Search engine optimized content can now harm your website’s rank instead of helping it. Write organic content for your reader instead of the search engines. Try not to stuff your content with keywords and bad links. Good quality content not only helps with search engine ranking but with social sharing as well.

High quality content
Keep only high quality content on your website. If you still have low quality content on your site, remove it and replace it with high quality content. Any content with spelling or grammar errors, stuffed with keywords or written in poor English is only going to earn you negative ranking and harm your reputation instead of doing any good for your site or business.

Remove duplicate content
Do not use duplicate content on your website, it will hurt your search engine rankings. You may want to buff-up your website by creating duplicate pages with the same content under different headings. This is the worst possible mistake you can make. If it is essential for some reason take steps to cover it up! Carefully plan your website structure and hide duplicate content from search engines or have each duplicate page rewritten.

Optimize your site
If your website is too slow for search engines, you are not going to get a good search engine ranking. The first step to creating a high speed website is to select a good web hosting company. Look for application optimized platforms like WordPress hosting  or Joomla hosting services. The next step is to optimize the code by following best practices if you own a custom website. CMS platforms like WordPress can also be optimized by plugins. You can also avoid high definition images and optimize your images for the web.

Follow these basics to avoid search engine ranking or panda penalties. Here’s a SEO Guide by Google and here’s an article from Google on Steps to create Google friendly sites  The design of your website also plays an important part. For example, the age old SEO best practice to use text links instead of graphic links is still very effective. Overall, use a simple and clutter free design for best results.

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18 Feb

FREE SSL for Everyone!

Let’s Encrypt – The Free Open Source Security Certificate is Now Available at Certified Hosting

When Let’s Encrypt, an open source security certificate provider, entered public beta in December 2015, it changed the encryption game forever. Until then, encryption through SSL security certificates was only available for a fee from Certification Authorities (CAs).

As a leading web hosting company, we are always one of the first to introduce new and ground breaking features to our hosting platform. Certified Hosting team has been working in the background to  identify and resolve any possible issues Let’s Encrypt may have had on our optimized platform. We are now happy to announce that our Certified Geeks Team has completed the internal testing process on our platform.

What is Let’s Encrypt?

Let’s Encrypt is a free open source alternative to traditional SSL certificates. It is absolutely free of cost and uses an automated domain-validated system to issue security certificates. The goal of this open-source project is to make web browsing safer for all internet users by making data transfer encryption free, fast and accessible.

What are the advantages of using Let’s Encrypt certificates?

  • Free of cost

  • Easy to install

  • Does not need emails for validations

  • Does not need a dedicated ip

  • It is trusted by all major browsers

  • Auto renewals

How do I install a Let’s Encrypt security certificate?

It is easy to install Let’s Encrypt from the cPanel of your Certified Hosting account. And you may install as many certificates as you need for each domain and subdomain that you own.

All your Let’s Encrypt certificates are set to auto renew by default unless they are cancelled manually in cPanel.

For details steps on how to install Let’s Encrypt, please Click Here.

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28 Jan

3 Core Strategies to Improve the Success Rate of Your Business

To survive in a competitive industry, a business has to constantly evolve. It has to change its practices to remain competitive. Evolving and adapting to the current market is the only way to lower costs and increasing revenue. With advancement of technology and refinement of techniques, there is always a way for startups as well as experienced businesses to improve. While there are a number of strategies a business can choose from to evolve, there are three core strategies that all businesses should concentrate on.

From my years of experience in running a successful business, I am sharing the 3 core strategies that can help a business in any industry improve its success rate.

Constant Market Research: A streamlined business operation, higher revenues and value for money offerings can be delivered by constantly studying your industry and following what’s working for the best performing businesses. Another aspect to market research is to determine what your customers are saying they need.

You may be operating in a niche segment or offering a unique product that no one else is, but for a business there is no room for complacency, ever. Study your market and your industry leader’s approach. Learn why they are excelling in your field. Compare your methods with them and determine what can be changed to emulate them.

Focus on quality: Invest in your staff, backend and resources to create a high quality experience around your service or product. A high quality product is the best advertisement for a business. When compared to the competition, if you offer a higher value for each dollar spent, customers will find their way to your website.

To stand out on the internet, there is no simpler way than offering high quality products at very competitive prices. The tough part of that deal is to plan and execute the product. You get that right, and you’ve won half the battle.

Listen to your Customer: At Amazon, each employee including Jeff Bezos has to spend two days every two years at the customer service desk! “Customers”, one word that sums up the whole reason for a business to exist. Yet, one of the biggest reasons for the failure of most businesses is that they forget to listen to their customers. Every once in a while, it helps to stop and have a listen to what your customers are saying.

Regardless of the industry you are operating in, you have to be customer centric to be successful. If they are unhappy about something that isn’t working, fix it immediately. Do everything in your power to keep your customers happy. Find new ways to delight them and they will forever remain loyal to your brand.

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26 Jan

The 5 KPIS That All Successful Businesses Track

Starting an online business is quite easy these days. eCommerce platforms and freelancers are happy to walk you through the initiation. If you have some cash to burn, a marketing company and a social media manager can help you get off to a flying start. With a little help from social media campaigns, the traction from that start can be easily carried forward to churn successful quarters after quarters. However, that doesn’t mean you will be in control and know how your business is performing. That’s a common problem, most successful small business owners don’t know how well they are doing.

To understand how your business is performing you have to keep an eye on the numbers. Tracking the performance of a business is similar to tracking the performance of an employee. You create a set of measurable goals that you’d like your business to achieve in a fixed period. Then determine if those goals were met or exceeded at the end of this period. This is essential for a business to remain successful over a long period of time. Let’s take a look at the five key performance indicators for judging a business.

  1. Growth Rate: The standard business practice is to determine how much a business has grown compared to the last year. However, monthly analysis offers a clearer picture of progress and helps in correcting strategies and campaigns without delays. A relatively new business can also analyze its performance by looking at its month to month growth numbers.
  2. Abandonment Rates: This is another important indicator as it gives an idea of where exactly sales were lost. Studying abandonment data helps a business understand what may not be working and if there’s a problem somewhere in the order flow. This information is used to optimize a website and improve conversion rates.
  3. Conversion Rates: A business must pay close attention to what is working and what isn’t. If a particular product or service is doing exceptionally well, it can be a candidate for promotion. Variants of top sellers can also be introduced to tap into the segment that your customers already love. Offerings that aren’t doing great can be changed, discounted or removed.
  4. Customer Acquisition Costs: Promotions can be executed in many forms. However, without keeping an eye on the cost of promotions, there isn’t a way to determine whether the customer lifetime value is higher or lower than the acquisition cost. Be it Content marketing or Facebook targeted ads, regardless of the platform, analyzing customer acquisition costs is important to determine the viability of marketing strategies.
  5. Return on Investment: Tracking return on investments is important to ensure that you are running a profitable venture. The basic rule of operating a business is that it must make more than its operational costs. A business doesn’t necessarily have to be profitable from the get go. However, if it isn’t generating an acceptable ROI over an extended period of time, then you may want to reconsider its viability.

Stay on top of your game by keeping track of these 5 Key Performance Indicators. Good luck.

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23 Jan

5 Essential Tips for an Engaging Facebook Business Page

Facebook has changed our life. It has also changed the way we do business. There are over 40 million active local Business Pages on Facebook as of last count. It is the hottest new platform for online businesses to reach and engage their users. It is no secret that a highly successful Facebook campaign can easily launch your business to the stratosphere. Yet, some small business owners feel that a Facebook Page isn’t worth their time for engaging with their existing and prospective customers.

There are many benefits of a Facebook Business Page for your small business. Yes, managing social media presence can be a challenge for small businesses. Despite creating a Facebook Page, most may not see the results everyone else is so happy about. Businesses may be doing their best, but their strategy may not have the ingredients for success.  To make it easier, we’ve put together the essential tips for an engaging Facebook Business Page, take a look.

1 integrated example

  1. Branding: For your profile photo, use an image that instantly identifies with your business. Like a logo. And for your cover photo, use an engaging image that either draws attention to a campaign you’re running or to the products or services your offer. Both these photos are just like any other image in your Facebook Album. For amusing effects, integrate them like in the example above. Also, optimize these photos with descriptions and a link back to your website.

    2 cta button

  1. Add a CTA Button: A Call-To-Action button is an essential addition to a Facebook business page. This easy to add button is a great tool for businesses to drive traffic to their website. You may choose from “Sign Up,” “Shop Now,” “Contact Us,” “Book Now,” “Use App,” “Watch Video,” and “Play Game”. The button can be customized and link to your website or a landing page.
  1. Post Quality Content: Post interesting photos and videos along with other quality content to engage your audience. Use Audience insights  to see what works and post more on the same lines. Businesses often make the mistake of posting lead generating content only on their Facebook page. This doesn’t go down well with most users. Make sure you also post a lot of content your audience will enjoy. This will keep them engaged and coming back for more.
  1. Ideal Timing: There’s a lot of debate about the ideal timing for posting on Facebook. Monday seems to bring in the highest engagement over the years.  Here’s a great post that shows the ideal timing of a day to post on Facebook and other social media in the U.S. and the U.K. it also show the ideal days to post on Facebook.
  1. Promote the Popular Posts: You may promote all posts to reach more users. Depending on your budget, you may want to be more selective in promoting Facebook Posts. The best strategy would be to wait for 12-24 hours. This duration would give you a fair idea on how successful a post is. You may then decide to promote it or try another post.
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